STEP 1.  It is imperative to decide whether you need a VA for a one-time project or as an ongoing basis. 

ONGOING BASIS:  If you are needing a VA for an ongoing basis, you will need to determine the parameters of what you want them to take care of.  STEP 2:  It is essential to setup a free consultation to give the VA a good understanding of what is expected and it gives you an opportunity to ask questions and find out if the VA has the experience and ability to do the job you are asking of them. STEP 3:  Sign a contract for the service.  STEP 4:  If you are hiring the VA to be a Customer Service Representative, you will need to arrange for calls to be forwarded during needed times to the VA and will need to email necessary policies and information to VA so that they can properly train themselves to answer basic questions on your company's behalf and to redirect calls to other staff within your organization.  

Payment for ongoing services contract are due at start of contract and payable every month.

ONE-TIME PROJECT:  Email project specifications and outline expected outcome to platinumprosvc@outlook.com

• Be sure to include any deadlines.
• Payment on one time basis is due at completion.  Project will be sent to you upon payment.